Accessibility Statement

Our commitment to making voicepro.plus accessible to all users, including those with disabilities.

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Our Commitment

Our
Commitment

VoicePro Plus Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards across our website and digital services.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide array of disabilities. Compliance with these guidelines helps make the web more user-friendly for all people.

Accessibility Measures

Accessibility
Measures

VoicePro Plus takes the following measures to ensure accessibility of voicepro.plus:

Keyboard Navigation

All interactive elements are accessible via keyboard. A "Skip to main content" link is provided for keyboard users to bypass navigation.

Semantic HTML

We use proper heading hierarchy, ARIA landmarks, and semantic HTML elements to ensure screen readers can parse our content accurately.

Colour Contrast

Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements against their backgrounds. Our primary amber (#F59E0B) on dark backgrounds exceeds the 4.5:1 ratio for normal text.

Focus Indicators

All focusable elements have visible focus indicators to help keyboard users understand where they are on the page.

Alt Text

Meaningful images include descriptive alternative text. Decorative images are marked with empty alt attributes or aria-hidden to avoid screen reader confusion.

Responsive Design

The website is fully responsive and supports text resizing up to 200% without loss of content or functionality.

Conformance Status

Conformance
Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

voicepro.plus is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

Our site undergoes regular accessibility audits and we use automated testing tools alongside manual testing with assistive technologies including screen readers (NVDA, VoiceOver) and keyboard-only navigation.

Known Limitations

Known
Limitations

Despite our best efforts to ensure accessibility of voicepro.plus, there may be some limitations. The following is a description of known limitations and potential solutions:

Dynamic Content

Some animated sections use motion effects that may not be fully accessible. We respect the prefers-reduced-motion media query to minimise animation for users who have indicated a preference.

Third-Party Content

Some embedded content from third parties (e.g. external maps, payment processors) may not fully meet accessibility standards. We work with our partners to improve this where possible.

PDF Documents

Some older PDF documents, including certain whitepapers, may not be fully accessible. We are working to convert these to accessible HTML alternatives.

Compatibility with Assistive Technologies

Compatibility with Assistive
Technologies

voicepro.plus is designed to be compatible with the following assistive technologies:

Screen readers: NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android). Voice control: Windows Speech Recognition, macOS Voice Control. Keyboard-only navigation: Full tab-based navigation with visible focus indicators. Screen magnification: ZoomText, Windows Magnifier, macOS Zoom.

voicepro.plus is not compatible with Internet Explorer 11 or earlier versions. We recommend using a modern browser such as Chrome, Firefox, Safari or Edge for the best experience.

Feedback & Contact

Feedback &
Contact

We welcome your feedback on the accessibility of voicepro.plus. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@voicepro.plus. Phone: +44 (0) 203 769 8080. Address: VoicePro Plus Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.

We aim to respond to accessibility feedback within 3 business days. If you are not satisfied with our response, you can escalate your complaint to the Equality Advisory Support Service (EASS) at www.equalityadvisoryservice.com.

Assessment & Review

Assessment &
Review

This accessibility statement was last reviewed on 10 March 2026.

The accessibility of voicepro.plus is assessed through a combination of self-evaluation using automated tools (axe DevTools, Lighthouse), manual testing with assistive technologies, and periodic third-party audits. We review this statement at least annually and after any significant website updates.

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